Returns & Refund Policy
Thank you for purchasing The Earth 2 Earth Composting Pail!
If you are not completely satisfied with your pail, we’re here to help.
We give you 30 days to try out the pail from the day you received it. If you are not satisfied with the pail for any reason within the first 30 days, you can return it for a full refund. To be eligible for a return, the pail needs to be in good working condition. We must also be able to verify your purchase.
Once we receive the returned pail, we will inspect it and notify you that we have received it. We will notify you right away on the status of your refund after inspecting the pail. When approved, we will issue a refund to your credit card (or original method of payment).
Your account will be credited within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for the shipping costs for returning your pail. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.